At Jcart, owned and operated by JPRIME ENTERPRISES (OPC) PRIVATE LIMITED, we aim to deliver your orders promptly and efficiently. Please review our shipping policy below to understand our timelines, charges, and procedures.
1. Shipping Locations
We currently ship to all major locations within India. If your delivery address falls outside our serviceable area, we will notify you during the checkout process.
2. Delivery Timelines
Our delivery timelines are as follows:
- Standard Delivery: 5–7 business days.
- Express Delivery: 2–4 business days (subject to additional charges).
Please note that:
- Orders placed before [specific time, e.g., 2:00 PM IST] will be processed on the same day.
- Orders placed on weekends or public holidays will be processed on the next working day.
Exceptions:
- For remote or non-metro areas, delivery may take up to 10 business days.
- During peak seasons or unforeseen circumstances, deliveries may be delayed.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping is available for orders above ₹3000, unless stated otherwise during promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS, allowing you to monitor your shipment’s progress.
5. Delayed or Lost Shipments
If your order is delayed or lost during transit:
- Please contact our customer support at [email protected].
- We will investigate the issue and keep you informed of the resolution.
6. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. Jcart is not responsible for delays or missed deliveries due to incorrect or incomplete addresses.
7. International Shipping
At this time, we do not offer international shipping.
8. Contact Us
For questions or concerns regarding shipping, please contact us:
- Business Name: JPRIME ENTERPRISES (OPC) PRIVATE LIMITED
- Email: [email protected]
- Phone: +91 6379 671 001